Terms and Conditions
The long (but important) legal stuff
Find full Terms and Conditions for Future Connected below
Business Terms and Conditions
Offer Specific Terms and Conditions:
Business full fibre 3-month free offer
These terms and conditions ("Terms") govern the Future Connected Fibre offer ("Offer") provided by Future Connected, a company registered in Scotland and operating under Scots law.
1. Offer Period
The Offer is valid for all new orders of qualifying Business services placed between June 1, 2025, and June 30, 2025, inclusive. Future Connected Fibre reserves the right to extend the Offer Period into July 2025 at its sole discretion. Any such extension will be communicated via our website or direct notification.
2. Eligibility
This Offer is available to new Business customers who sign a contract for eligible services during the Offer Period. The Offer is subject to the availability of Future Connected Fibre services at your business location. Eligibility will be confirmed after an initial discussion regarding your connection needs and location. Future Connected Fibre reserves the right to decline any order based on service availability or capacity limitations.
3. Eligible Services
The Offer applies exclusively to new contracts for Business Fibre to the Premise (FTTP) and Ethernet services.
4. Offer Details
Upon successful order and contract completion, eligible customers will receive the first three (3) months of their service free of charge.
5. Contract Length
All contracts entered into under this Offer will have a minimum initial term of thirty-six (36) months. This minimum term includes the three free months provided under the Offer. The 36 month Contract Length commences when payment of initial setup fees is complete and installation of Full Fibre Services is also complete.
6. Payment Terms
Direct Debit payments for the service will commence in the fourth (4th) month of the contract term.
7. Exclusions
The Offer applies to the monthly recurring service charges for eligible FTTP and Ethernet services only. Setup costs and costs associated with purchase or hire of hardware and services beyond the core Full Fibre Broadband product are expressly excluded from the Offer and will be charged separately. These include but are not limited to:
- Upfront setup costs: This includes, but is not limited to, installation fees.
- Hardware costs: Such as VoIP phones, routers, or any other equipment not explicitly included as part of the standard service provision.
- Licence fees: For any software or services that require separate licensing.
8. Order Completion
To qualify for the Offer, a signed contract must be completed and received by Future Connected before the end of the Offer Period (June 30, 2025, or any extended date). Orders that are not fully completed within this timeframe will not be eligible for the Offer.
9. Right to Modify or End Promotion
Future Connected Fibre reserves the right to modify, suspend, or terminate this Offer at any time, for any reason, including but not limited to, changes in service availability, capacity, or operational considerations. Any such changes will be communicated on our website.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the Scottish courts.