Data Protection Policy

This Policy aims at informing you about our privacy policy and the way we use your personal data when you visit any Future Connected website and explains how the Future Connected may collect, use and disclose information obtained through any website or internet service under our control. By using any of our website, you agree to the terms of this Data Protection Policy and authorise us to gather, parse and retain data related to the provisions of the websites, as described in this Data Protection Policy.

DATA PROTECTION POLICY PART 1:

1. Collection and storage of personal data

When you visit our websites or communicate with us, we may collect personal data. Personal data means any information that relates to an individual which may be directly or indirectly identified or identifiable such as but not limited to name, address, email address or phone number. We collect personal data through the websites for example when you send us a message through our contact form, apply for a job, post comments or pictures, request information, communicate with our customer, communication or pharmacovigilance teams through our websites. When you visit our websites, the browser on your device automatically sends information to the website’s server. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:

IP address of the requesting computer;

Date and time of access;

Name and URL of the retrieved file;

Website from which the website is accessed (referrer URL);

the browser used and, if applicable, the operating system of your computer as well as the name of your access provider. The mentioned data will be processed by us for the following purposes:

·       Ensuring a smooth connection to the website

·       Ensuring comfortable use of our website

·       Evaluation of system security and stability

·       Other administrative purposes.

In addition, we use cookies and analysis services when you visit our website. You will find more detailed explanations under number 4. of this data protection declaration.

2. Purpose of use of your Information and legal basis

The Personal data we collect are used to communicate with you, respond to your requests, provide and improve our services or otherwise, as may be required by law, regulation or governmental obligations.

The legal basis for data processing is governed by the EU General Data Protection Regulation (“GDPR”). Our legitimate interest for data collection follows from the purposes listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally.

3. Information disclosure

We may share your information, on a need to know basis, with our affiliates and subsidiaries, to comply with legal obligations, to protect and defend our rights and property and with your permission.

Your personal data will not be transmitted to third parties for purposes other than those listed below.

We will only pass on your personal data to third parties if:

·       You have given your express consent or;

·       There is a legal obligation exists for the data transfer pursuant to GDPR, and;

·       The data transfer is legally permissible and is necessary for the performance of a contract with you

4. Cookies

Cookie management

Our website uses cookies to ensure its smooth operation, improve its interactivity and its services. A cookie is a text file that we send to your computer through your Internet browser. Its purpose is to facilitate your browsing on our site by loading our web pages more quickly. You may, at any time choose to delete or refuse these cookies. To find out how to do this, go to the “Help” section of your browser’s website.

In order to adapt the site to the demands of its visitors, we measure the number of visits, the number of pages viewed, as well as the activity of visitors on the site and their frequency of return. “Google Analytics”, the statistics tool used by our site.

Third party cookies:

During your first visit to our website a banner informs you of the presence of these cookies and invites you to indicate your choice. They are only deposited if you accept them, or if you continue your navigation on the site by visiting a second page on our site. You can at any time set your cookies to accept or refuse them by going to browser settings.

5. Validity and changes to this data protection declaration

This data protection declaration has been updated to comply with GDPR and is valid as of 25 March 2024.

Future developments of our website and offerings or changes in legal or official requirements may necessitate subsequent changes to this Data Protection Policy. As a consequence, we may revise it from time to time and post any adjustment on this web page

6. Contact Information

How to contact us

If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:                 tbc

Call us:                        tbc

Or write to us at:         Clyde Offices 2nd Floor, 48 West George Street, Glasgow G2 1BP

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that FUTURE CONNECTED FIBRE LTD has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Email:              casework@ico.org.uk

Address:          Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Phone:            0303 123 1113

DATA PROTECTION POLICY PART 2:

FUTURE CONNECTED FIBRE LTD shall comply with applicable Data Protection Laws in respect of its processing of Personal Data;  

·       To the extent that FUTURE CONNECTED FIBRE LTD processes Personal Data in the course of providing any services in respect of which Customer is the controller and which is provided to FUTURE CONNECTED FIBRE LTD by or on behalf of Customer in connection with the provision of services, FUTURE CONNECTED FIBRE LTD shall act as Processor on behalf of Customer.

·       The nature and purpose of the processing, the type of Customer Personal Data and categories of Data Subject as required by applicable Data Protection Law.

·       Only process Customer Personal Data in accordance with the documented instructions of Customer (including to the extent necessary to provide the Services and to comply with its obligations under relevant legislation);

·       Inform Customer if, in FUTURE CONNECTED FIBRE LTD's opinion, any of Customer's instructions would breach Data Protection Laws; and

·       Assist Customer with undertaking an assessment of the impact of processing Customer Personal Data, and with any consultations with a Supervisory Authority, if and to the extent an assessment or consultation is required to be carried out under Data Protection Laws.

·       Implement appropriate technical and organisational measures for the fulfilment of Customer's obligation to respond to requests by Data Subjects to exercise their rights of access, rectification or erasure, to restrict or object to processing of Customer Personal Data, or to data portability; and

·       If a Data Subject who is a customer of Customer makes a written request to FUTURE CONNECTED FIBRE LTD to exercise any of the rights, forward the request to Customer promptly and shall, upon Customer's reasonable written request, provide Customer with all co-operation and assistance requested by Customer, acting reasonably, in relation to that request to enable Customer to respond to that request in compliance with applicable deadlines and information requirements.

Taking into account the state of the art, the costs of implementation and the nature, scope, context and purpose of processing, as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, implement and maintain appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including the risk of unauthorised or unlawful processing of Customer Personal Data, and of accidental or unlawful loss, alteration, unauthorised disclosure or destruction of, or damage to, Customer Personal Data (including all measures required by Article 32 GDPR); and notify Customer without undue delay after becoming aware of a Personal Data Breach in respect of Customer Personal Data, and upon Customer's reasonable written request, provide Customer with all co-operation and assistance requested by Customer, acting reasonably, to enable Customer to notify that Personal Data Breach to the relevant Supervisory Authority and relevant Data Subject(s) (as applicable).

FUTURE CONNECTED FIBRE LTD shall not engage another processor to process Customer Personal Data without prior specific or general written authorisation of Customer and in the case of general written authorisation, inform Customer of any intended changes concerning the addition or replacement of other processors, thereby giving Customer the opportunity to object to such changes.

However, Customer authorises FUTURE CONNECTED FIBRE LTD to engage any processor involved in providing the following services to, or on behalf of, FUTURE CONNECTED FIBRE LTD: installation, network operations and network repair, in each case in connection with provision of installation, repair and cease activities; and before disclosing Customer Personal Data to any subprocessor, enter into a contract with that subprocessor under which the processor agrees to comply with obligations.

FUTURE CONNECTED FIBRE LTD shall, before disclosing Customer Personal Data to any of its employees and representatives, and the employees and representatives of each of its processors, in each case who have access to the Customer Personal Data, take reasonable steps to ensure that those persons:

·       have undergone appropriate training in data protection and the care and handling of Personal Data; and

·       are bound to hold the information in confidence to at least the same standard

FUTURE CONNECTED FIBRE LTD shall not transfer Customer Personal Data to, or process Customer Personal Data in, any third country or territory without the prior written consent of Customer (such consent being conditional upon FUTURE CONNECTED FIBRE LTD unless and for so long as:

·       there has been a European Community finding of adequacy pursuant to Article 45 of the GDPR in respect of that country or territory; or

·       Customer and the relevant importing entity are party to a contract in relation to the export of Customer Personal Data incorporating standard contractual clauses in the form adopted by the European Commission under Decision 2010/87/EU or an equivalent data transfer agreement meeting the requirements of Data Protection Laws; or

·       FUTURE CONNECTED FIBRE LTD takes such other steps as are necessary to ensure the transfer of Customer Personal Data meets the requirements of Data Protection Laws.